You can find the information here.
You can find the information here.
You can find the information here.
Yes, it is possible to collect your order. The collection point is located at:
Diestsestraat 13-15
3000 Leuven
The opening hours are:
Monday: 10:30 AM - 5:30 PM
Tuesday to Saturday: 10:30 AM - 6:00 PM
Closed on Sundays and public holidays.
If you wish to collect your order, you can select this option during checkout. You will receive an automatic message when your order is ready for collection.
You can find the information here.
You can find the information here.
You can find the information here.
For deliveries in Belgium:
International shipments:
Click here for more information.
You can find the information here.
The most common length for a woman chain is 45 cm. For men 50 cm is the standard, but for dog tags 60 cm is more popular.
To check your ideal length for the chain, first determine at what height you prefer the pendant to sit. Use a thread as you would a chain and measure the desired height. Also take the size and weight of the pendant itself into account.
Some bracelets are adjustable in length; we would love to adjust it to the right size for you. You can specify the correct size when ordering.
Some bracelets are not adjustable in length, but exist in different lengths.
To measure your own bracelet length, we recommend using flexible measuring tape. Put it loosely around the wrist; you should be able to add at least two fingers.
On each product page it is stated which material the jewellery is made of. We only work with the following materials:
All products are nickel-free and therefore hypoallergenic.
Check here for more tips.
Yes, here is an overview.
Here is a summary of all jewellery in which ashes can be placed.
You need to add the ashes yourself.
If necessary, grind the ashes finer. Then create a small funnel using paper. Carefully pour the ashes into the pendant. Make sure the ash pendant is not too full and test whether it can be closed properly. Apply glue to the screw and close the ash pendant to seal it.
Yes, we can engrave fingerprints. Fingerprints are treated in the same way as a photo engraving.
Oval pendants are the best choice for this type of engraving.
Do you have a large order, starting from ten pieces, whether as an individual or as a company? Contact us and we will make a customised quote.
Oops, did your package get lost in the mail? Contact us and we will investigate what went wrong. We do our best to track down the package as fast as possible, but since we depend on the courier (bpost) and their procedure, it can take several weeks.
An engraving is basically a scratch (when engraving letters) or a collection of dots (when engraving a photograph) on a metal plate.
With our preview function, we try to give you as accurate an idea as possible of how the engraving will look. You can experiment with different fonts, make texts or photos bigger or smaller, rotate them, etc. Please remember that most jewellery pieces are small items, so keep it short and clear.
Our engraver then uses your preview as input to make the engraving as accurately as possible. We verify whether the engraving is placed in the centre, straight, etc. Since names can be written in many ways, we do not check for typos. Please make sure your engraving is spelled correctly.
We also offer a free service to remove unnecessary background from the image. If you have a photograph with a busy or light-coloured background, do not hesitate to select this free option. Most pictures look better without the background. Please remember that colour photographs are translated into dots; colours are not clearly visible in the engraving.
The colour of the jewel may differ slightly from the colour shown on your screen.
Because the jewellery is handmade, it can sometimes happen that, for example, a stamp is placed in a different location. In that case, we adjust the engraving so that it looks best on your jewel.
We do our best to engrave exactly as you entered during the preview. However, we always check whether the engraving is placed in the centre, etc. Therefore, in practice there may still be a slight difference.
For pendants that can be broken in two, it can sometimes be confusing who wears which side. It is important to realise that there are no strict rules. Wear the part you like best, in consultation with your loved one.
If it is a pendant with one side with a stone and the other side without stones, usually the woman wears the part with the stone.
For puzzle pieces, the man usually wears the larger piece and the woman the smaller piece.
Because the two parts are usually small, it is often better to engrave only initials instead of full names.
Usually, you would wear the name or initial of the other person. For example, if Mary and John wear couple pendants, Mary will wear the pendant with J(ohn), and John will wear the pendant with M(ary).
For technical and practical reasons, we only engrave the jewellery available in our webshop.
Our annual holiday in 2026 runs from March 9 until March 22, 2026 inclusive.
During this period, no orders will be processed or shipped.
It will still be possible to place orders. These orders will be shipped in the week of March 23, 2026.
Orders placed up to and including March 6, 2026 will be shipped before our holiday.
To know the correct size of your finger, you can consult this guide: What is my ring size?